Who We Are:
NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Summary of Role: This full-time position presents an exceptional opportunity to provide expert advisory and consultative services across a diverse range of health and welfare plans. In this pivotal role, you will serve as a trusted resource for clients, delivering strategic insights and actionable recommendations through comprehensive monthly and quarterly reporting, in-depth analysis, and compliance and legislative expertise. Key responsibilities include evaluating contracts and performance standards, supporting HR procedures, and ensuring clients receive personalized, high-quality guidance. This role is perfect for a dynamic professional with a passion for enhancing benefits management and driving organizational success.
The candidate's location can be anywhere in Georgia. However, the ideal candidate must be willing to travel frequently to South Georgia for client presentations.
Essential Duties and Responsibilities:
- Assist with business development for self-funded opportunities
- Quarterly analysis for existing large clients
- Consultative reporting on monthly, quarterly and annual basis
- Vendor liaison for clients for all service, billing and eligibility issues with carriers
- Responsible for meeting summaries and follow up with team members and external vendors
- Familiarity with carrier contracts, polices and differentiators
- Responsible for maintaining outstanding checklists and renewal timelines for assigned clients
- Effective delegation and follow up with senior team members
- Contract review and compliance support
- Ensure marketing spreadsheet terms are accurately implemented and documented
- Proactive customer service and HR support
- Communication, education and wellness support coordinated with team members
- Maintain files and databases
- Implementation and compliance support in coordination with team members
- Assist and organize the onboarding process for all new business cases and new business lines on designated accounts
Knowledge, Skills, and/or Abilities:
- Exceptional written, oral, interpersonal communication skills
- Advanced MS Office skills, to include excel, word, power point
- Strong client development and relationship building skills
- Ability to work both independently and within a team environment
Education and/or Experience:
- 5 years Client Management experience in Employee Benefits.
- Bachelor Degree preferred.
- Experience in self-funded, core benefits, voluntary benefits, ancillary benefits, and enrollment/eligibility systems options for clients.
Certificates, Licenses, Registration:
What We Offer: We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. NFP is an inclusive Equal Employment Opportunity employer.
