Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

A B2B Analyst II conducts technical analysis of internal system mechanics and vendor-supplied external data, provides detailed feedback to vendor partners, and works collaboratively with internal and external teams to ensure the smooth and efficient integration of EDI (Electronic Data Interchange) data into Supply Chain operations. The analyst owns the integrity and accuracy of EDI data for their assigned vendors after it passes the EDI translator and is a key contributor to ordering and receiving efficiencies, effective inventory management, and timely and accurate payment of vendor invoices.

***Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC and Scarborough, ME

**Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment

Essential job functions:

• Works collaboratively with internal business partners (including Brand Category teams, In Stock, Private Brands, Accounting, MDM/ILC, EDI IT, and IT), external vendor partners, and third-party EDI providers to ensure the analyst's assigned vendors are compliant with required EDI transaction set and that vendor-provided data can be effectively integrated and utilized by downstream systems, including the ERPs and WMSs. Performs system compliance testing and data validation for inbound EDI transactions, including validation that appropriate EDI formatting/syntax is used, and that data provided is complete and accurate. Analyst must identify and root-cause errors, effectively communicate corrections to vendors and third-party EDI providers, and perform iterative testing until all formatting issues are resolved and accuracy standards are met. Vigilant testing is essential to maintaining a reliable internal data environment and preventing disruption of key supply chain operations such as receiving, inventory management, and invoice matching and payment.

• Monitors production EDI data for syntax or data accuracy errors. The analyst is responsible for reviewing systems, reporting, and technical data to identify errors, determine error root cause, decide whether to temporarily disable the relevant data flow to protect business system integrity, and work with internal and external stakeholders to resolve errors quickly and effectively and reinstate the data flow.

• As needed, the analyst also identifies opportunities for IT system enhancements or error resolutions, provides appropriate documentation to IT resources, and collaborates on design, testing, and implementation of new or enhanced system functionality to drive continuous improvement and capture opportunities of efficiency or scale.

• Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

Qualifications:

Knowledge:

• Fluent understanding of grocery supply chain operations, including purchasing, logistics, and warehouse operations.

• Familiarity with documents relevant to grocery supply chain operations, including purchase orders, advance ship notices, and invoices.

• Familiarity with data elements pertaining to inventory management and supply chain operations, including industry norms/standards around case and item UPCs, pallet patterns, and load building.

• Intermediate Excel skills.

• EDI experience is preferred but not required.

Skills:

• Strong written and verbal communication skills

• Complex problem solving

• Ambassador for EDI and data integrity, effectively communicates the intent and value of the work.

• Able to track and effectively follow up on multiple conversations to drive efficient issue resolution, influencing without authority.

Abilities:

• Ability to manage own work time and priorities in accordance with aggressive timelines and targets.

• Attention to detail, able to quickly identify data patterns and exceptions.

• Comfortable engaging with new applications and processes, quick to gain basic proficiency in new environments.

• Maintains an awareness of developments in the grocery retail, supply chain, and EDI industries.

Education:

• Bachelor's Degree or equivalent work experience. Concentration in Supply Chain is preferred.

Experience:

• 3+ years in supply chain operations, IT, or data management is preferred.

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At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.