Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to 6.8 million of the state's 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.
Location: This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday and may be assigned to the Lansing Service Center, Greenville Service Center or Hastings Service Center. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).
General Summary of Job Responsibilities
The Community Affairs Manager serves as the face of Consumers Energy (CE) to the community where we serve and work. The incumbent is responsible for managing and handling communications both external and internal regarding community events, sponsorship opportunities, and public events hosted by CE. Involvement in various activities, communications, Public Relations (PR), social media, events, and content creation and act as the face and voice of CE brand. Responsible for the overall development, management, production and success of all sponsored CE events.Essential Duties and Responsibilities
- Support development process of all event plans ensuring alignment with brand, corporate communications and marketing goals. Partner with teams on new tool development, creation and implementation.
- Coordinate with Marketing, PR and Communications teams and liaise with Development and Sales departments on promotions, branding and community opportunities. Implement best practices to maximize brand presence and consumer pull in accordance with event strategy. Coordinate on-site activations, distribution and visibility with event partners.
- Set, plan and implement social media and communication campaigns and strategies
- Provide engaging text, image and video content for all social media and professional accounts
- Organize and manage events to boost brand awareness in the community and respond to customers in a timely manner
- Monitor, track and report on feedback and online reviews to build relationships with customers, industry professionals and journalists and stay up-to-date with digital technology trends
- Operate cross-functionally and with outside vendors to drive Consumers Energy'spresence within Michigan
- Manage event recaps and reporting, coordinate kick-off meetings and lead 360 activation planning and alignment
- Other duties as assigned or may be necessary
Knowledge/Skills/Abilities
- Ability to identify and track relevant community KPIs
- Ability to interpret website traffic and knowledge of online marketing
- Negotiation and project management skills
- Attention to detail, critical-thinker and problem-solver
- Knowledge of how to plan and lead community initiatives
- Verbal and written communication skills
- Interpersonal and presentations skills
- Ability to gain buy-in from event owners and vendors
Education & Experience
- Bachelor's degree in communications, community relations, public relations, business marketing or equivalent subject area with at least 2 years of experience with communications, community relations, public relations, business marketing or equivalent subject area
- (OR)Associate's degree in communications, community relations, public relations, business marketing or equivalent subject area with at least 4 years of experience with communications, community relations, public relations, business marketing or equivalent subject area
- (OR) Highschool diploma with at least 6 years of experience with communications, community relations, public relations, business marketing or equivalent subject area
Why should you join our team?
At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.
What we offer:
- Competitive compensation packages
- Medical, Dental and Vision
- 401k with company match
- Paid parental leave
- Up to 13 paid Holidays
- Paid time off
- Educational Assistance Program
Diversity, Equity & Inclusion:
We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don't discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.
