Summary

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Duties

WHAT IS THE TAXPAYER SERVICES DIVISION?
A description of the business units can be found at:

Vacancies will be filled in the following specialty areas:
TAXPAYER SERVICES CUSTOMER ASSISTANCE, RELATIONSHIP AND EDUCATION
Distribution - Correspondence Production Services - Operations Bloomington

The following are the duties of this position at the full working level.

The incumbent performs very heavy manual labor including lifting and moving very heavy furniture, equipment, supplies and outgoing mail through confined spaces at a Correspondence Production Services site. Duties are as follows:

• - Uses weight-handling equipment including fork-lifts and pallet jacks and moves forms, supplies, equipment and finished mail to and from a warehouse or staging area. Delivers positions and stacks boxes, trays, and pallets of materials safely and effectively in storage and work areas. Operates packaging equipment such as banding, shrink wrap machines, straps, and wraps packages, mail trays, and pallets for shipment.
• Loads stock in staging areas and inserts equipment according to established procedures. Assembles mail trays onto pallets for shipment according to established procedures. Cleans office and light industrial space, equipment, machinery and floors as directed. Takes inventories of quantities of specific forms and materials by counting boxes or pallets as requested.
• Verifies physical inventory accuracy against inventory records and identifies differences. Follows appropriate procedures when moving stock and materials to maintain accountability of these items. Pulls items using appropriate equipment and delivers them to specified locations. Performs minor maintenance and repairs on office furniture and equipment using common hand and power tools.
• Operates office equipment such as a table-top folder and inserter, mail meter or photocopier. Disposes of materials and used items through shredding, recycling, or waste disposal according to established procedures.
• Unpacks cartons by hand or using simple hand tools. Loads and unloads mail/supplies on trucks. Performs other duties as assigned.

Requirements

Conditions of Employment

• Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
• Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at () to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.
• This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information regarding your rights refer to , , and .
• Complete a to determine your suitability for Federal employment, at the time requested by the agency.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the . Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These must be unexpired original or certified copies.
• The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with and certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov. To learn more, please visit our page at:

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement:

Physical Requirement: Must be able to frequently lift and carry light and medium weight objects such as cartons that weigh up to approximately 30 pounds. Able to frequently walk, bend, stoop and reach.

Physical Requirement: Able to stand for prolonged periods of time and able to bend, stretch, and lift up to 50 pounds. Lifting often may be from floor level to eye level.

WG-03 To be eligible for this position at this grade level, you must meet the requirements below: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. To be qualifying your experience should demonstrate the following: Able to perform very heavy manual labor including lifting and moving very heavy equipment and supplies through confined spaces. Use weight-handling equipment to move forms, supplies, property, and equipment to and from the warehouse. Possess knowledge and skill in the operation and control of heavy power equipment and know how to work safely with heavy tools. Operation of weight-handling devices such as electric hand trucks, pallet jacks and dollies to move very heavy loads. Prior job experience or on-the-job training is normally required to gain this level of manual skill.

Physical Requirement: Able to exert very heavy physical effort in performing such tasks as lifting and moving objects weighing over 50 pounds and operating heavy equipment.

For more information on qualifications please refer to .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination. Applicants who disqualify themselves will not be evaluated further.

Rating: You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Ability to Do the Work of the Position without More Than Normal Supervision
• Ability to Handle Weights and Loads
• Ability to Interpret Instructions, Specifications, etc. (Other Than Blueprint Reading)
• Ability to Use and Maintain Tools and Equipment
• Dexterity and Safety
• Work Practices (Including Keeping Things Neat, Clean, and in Order)

Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of two quality level categories, CAT A/B, CAT C depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.

Veterans' preference is applied after applicants are assessed. Qualified preference eligibles who have a compensable service-connected disability of 10 percent or more (CPS, CP) are placed at the top of the highest category on the referral list (except for scientific or professional positions at the GS-9 level or higher). Remaining preference eligibles are placed above non-preference eligibles within their assigned category.

If you are a displaced or surplus Federal employee (eligible for the , you must receive a rating of category CAT A/B to be rated as "well qualified" to receive special selection priority.

Required Documents

The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.

1. Resume - Your resume MUST contain dates of employment (i.e., month/year to month/year or present). To ensure you receive full credit for relevant experience, include the hours worked per week. We recommend that your resume not exceed 5 pages. If including Federal service experience, you MUST provide the pay plan, series, and grade, i.e., GS-0301-09. If the pay plan, series, and grade are not provided, it may result in an ineligible determination.
   Your resume must NOT include photographs, classified or government sensitive information, social security number (SSN), encrypted/digitally signed documents, or links to social media such as LinkedIn, or other inappropriate material or content. If your resume contains prohibited information as listed above, your application will be determined ineligible, and you will not receive consideration for this position. (Cover letters are optional.) Please view It is also recommended that your resume not include personal information such as age, gender, religion, race, disability, etc.
2. Online Application - Questionnaire
3. Education - See Education Section above
4. Registration/License (if applicable) - active, current registration/license
5. Veterans' Preference (if applicable) - You MUST submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. If you are serving under active duty, provide certification from the Armed Forces that you will be discharged or released within 120 days from the date of certification. The certification must indicate your dates of service, rank and that you will be separated under honorable conditions.
   10-point preference eligible - Submit an , along with the required documentation listed on the back of the form if you are a 10-point preference eligible. For more information on claiming veterans' preference .
6. Career Transition Assistance Plan (CTAP) (if applicable) - You MUST submit the required documentation as outlined at: If you are an IRS CTAP eligible, you can apply for jobs within and outside the commuting area. If you are a Treasury CTAP eligible can apply for jobs within the commuting area.
7. Interagency Career Transition Assistance Plan (ICTAP) (if applicable) - If you are a displaced or surplus Federal employee, click for eligibility and a detailed list of required documents.
8. High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.

NOTE:

• DO NOT copy the specialized experience statement or position description into your resume for experience as this is not a demonstration of your experience and could result in an ineligible determination.

• If you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

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