Job Title

Job Description

Senior Program Manager

We are seeking a highly skilled and experienced Program Manager with a background in managed services and agile methodologies to join our dynamic team. You will be managing projects for our managed services to ensure delivery excellence, client satisfaction, and operational efficiency.

Your role:

• Project Planning and Execution: Develops comprehensive project plans, timelines, and budgets in alignment with client requirements and organizational goals; Coordinates resources, tasks, and activities to ensure timely project delivery while maintaining quality standards; Monitors project progress, identify potential risks, and implement mitigation strategies to keep projects on track.
• Client Relationship Management: Serves as the primary point of contact for internal clients, fostering strong relationships and managing expectations throughout the project lifecycle; Collaborates with clients to define project scope, objectives, and success criteria, ensuring alignment with business needs; Proactively addresses client concerns and inquiries, providing regular updates and facilitating effective communication channels.
• Team Leadership and Collaboration: Leads cross-functional project teams, providing guidance, support, and motivation to achieve project goals; Fosters a collaborative work environment, encouraging knowledge sharing, innovation, and continuous improvement; Facilitates agile ceremonies such as daily stand-ups, sprint planning, reviews, and retrospectives to drive iterative development and adaptation.
• Quality Assurance & Risk Management: Implements robust quality assurance processes to ensure deliverables meet or exceed Philips quality standards and industry standards; Identifies project risks and dependencies, developing risk mitigation strategies and contingency plans as needed; Conducts regular project reviews and post-mortems to assess performance, identify lessons learned, and drive process improvements.
• Stakeholder Engagement & Communication: Engages with stakeholders at all levels, including executives, sponsors, and project teams, to ensure alignment on project objectives and priorities; Communicates project status, key milestones, and issues through clear and concise reports, presentations, and meetings; Solicits feedback from stakeholders to measure satisfaction and identify opportunities for enhancing service delivery.

You're the right fit if:

• You have experience developing/activating commercial service offers using gated design controls methods, Agile practices, and have acquired 7+ years in project or program management, with a successful track record of delivering complex projects on time and within budget.
• Your skills include PMP certification, Agile certification, required with in-depth knowledge of agile methodologies, including Scrum, Kanban, and Lean, with practical experience implementing agile practices in project environments.
• You have a Bachelor's degree in business administration, computer science, mathematics, engineering, health sciences, or related field required; Master's degree in business related domain preferred.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• You also have excellent communication skills, both verbal and written, with the ability to articulate complex ideas and technical concepts to non-technical audiences; ability to adapt to changing priorities, work under pressure, and thrive in a fast-paced, dynamic environment; ability to flex daily work schedule to work with globally distributed teams: and strong leadership skills with the ability to inspire and motivate teams, resolve conflicts, and drive consensus among diverse stakeholders.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

(This is an office role.)

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our commitment to diversity and inclusion.

Philips Transparency Details

The pay range for this position in Cambridge, MA is $114,400 to $196,000.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Cambridge, MA.

#LI-PHI

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.